{"id":607,"date":"2020-01-01T12:00:00","date_gmt":"2020-01-01T12:00:00","guid":{"rendered":"https:\/\/aidea.forqy.website\/personal\/project\/aidea-app-ui-design-2\/"},"modified":"2023-08-14T12:29:15","modified_gmt":"2023-08-14T12:29:15","slug":"accessibility-audit-esfa","status":"publish","type":"project","link":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/","title":{"rendered":"Accessibility Audit, ESFA"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Project Overview<\/h2>\n\n\n\n<p>We were tasked with an accessibility audit to GDS standards for the &#8216;Understand Your Payments&#8217; Service on the <a href=\"https:\/\/www.gov.uk\/government\/organisations\/education-and-skills-funding-agency\" target=\"_blank\" rel=\"noreferrer noopener\">ESFA Apprenticeships services<\/a>. The service was GDS reviewed and approved from Discovery to completion in an Agile environment. We designed the service for Users with mixed levels of digital literacy, providing a solution to people on all areas of the Digital inclusion scale. This was done by simplifying the tone and vocabulary of subject-matter experts, helping Users from all backgrounds understand their payments easily. The service was designed with continuous iterations and a User Experience prototype, ensuring mixed levels of English and digital literacy were accommodated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Agile Delivery<\/h2>\n\n\n\n<p>We harnessed Agile to reduce risks, boost team morale and maintain continuous improvement throughout the project. User-based research was examined to inform changes and enhancements to the service, ensuring a quality system with clear functionality and usability. Together we designed and presented meaningful data using GDS design components, patterns, and UX\/UR iterations. This resulted in an interactive prototype before project completion that could be tested to ensure a successful MVP. After the deployment to Live, we received positive feedback from Users who were surprised at the usability and responsiveness of the service. We were also praised by Stakeholders for creating the product on time and within budget.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cWow, this is amazing, I can finally understand how I\u2019m being paid by the ESFA\u201d<\/p>\n<cite>ESFA Service User<\/cite><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Accessibility audit to GDS standards for the &#8216;Understanding Your Payments Service&#8217;<\/p>\n","protected":false},"author":2,"featured_media":1356,"parent":0,"menu_order":3,"template":"","category-portfolio":[149],"tag-portfolio":[152,135,137],"class_list":["post-607","project","type-project","status-publish","has-post-thumbnail","hentry","category-portfolio-public-sector","tag-portfolio-accessibility","tag-portfolio-web-design","tag-portfolio-web-development"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accessibility Audit, ESFA - Midlands Online<\/title>\n<meta name=\"description\" content=\"We were tasked with an accessibility audit to GDS standards for the &#039;Understand Your Payments&#039; Service on the ESFA Apprenticeships services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessibility Audit, ESFA - Midlands Online\" \/>\n<meta property=\"og:description\" content=\"We were tasked with an accessibility audit to GDS standards for the &#039;Understand Your Payments&#039; Service on the ESFA Apprenticeships services.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/\" \/>\n<meta property=\"og:site_name\" content=\"Midlands Online\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/midlandsonline\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-14T12:29:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3094\" \/>\n\t<meta property=\"og:image:height\" content=\"1246\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/\",\"url\":\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/\",\"name\":\"Accessibility Audit, ESFA - Midlands Online\",\"isPartOf\":{\"@id\":\"https:\/\/midlandsonline.co.uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png\",\"datePublished\":\"2020-01-01T12:00:00+00:00\",\"dateModified\":\"2023-08-14T12:29:15+00:00\",\"description\":\"We were tasked with an accessibility audit to GDS standards for the 'Understand Your Payments' Service on the ESFA Apprenticeships services.\",\"breadcrumb\":{\"@id\":\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#primaryimage\",\"url\":\"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png\",\"contentUrl\":\"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png\",\"width\":3094,\"height\":1246,\"caption\":\"Education & Skills Funding Agency\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/midlandsonline.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Accessibility Audit, ESFA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/midlandsonline.co.uk\/#website\",\"url\":\"https:\/\/midlandsonline.co.uk\/\",\"name\":\"Midlands Online\",\"description\":\"Digital Agency\",\"publisher\":{\"@id\":\"https:\/\/midlandsonline.co.uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/midlandsonline.co.uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/midlandsonline.co.uk\/#organization\",\"name\":\"Midlands Online\",\"url\":\"https:\/\/midlandsonline.co.uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/midlandsonline.co.uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2022\/03\/cropped-cropped-mo-2.png\",\"contentUrl\":\"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2022\/03\/cropped-cropped-mo-2.png\",\"width\":512,\"height\":328,\"caption\":\"Midlands Online\"},\"image\":{\"@id\":\"https:\/\/midlandsonline.co.uk\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/midlandsonline\/\",\"https:\/\/www.linkedin.com\/company\/86656976\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Accessibility Audit, ESFA - Midlands Online","description":"We were tasked with an accessibility audit to GDS standards for the 'Understand Your Payments' Service on the ESFA Apprenticeships services.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/","og_locale":"en_US","og_type":"article","og_title":"Accessibility Audit, ESFA - Midlands Online","og_description":"We were tasked with an accessibility audit to GDS standards for the 'Understand Your Payments' Service on the ESFA Apprenticeships services.","og_url":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/","og_site_name":"Midlands Online","article_publisher":"https:\/\/www.facebook.com\/midlandsonline\/","article_modified_time":"2023-08-14T12:29:15+00:00","og_image":[{"width":3094,"height":1246,"url":"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png","type":"image\/png"}],"twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/","url":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/","name":"Accessibility Audit, ESFA - Midlands Online","isPartOf":{"@id":"https:\/\/midlandsonline.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#primaryimage"},"image":{"@id":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#primaryimage"},"thumbnailUrl":"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png","datePublished":"2020-01-01T12:00:00+00:00","dateModified":"2023-08-14T12:29:15+00:00","description":"We were tasked with an accessibility audit to GDS standards for the 'Understand Your Payments' Service on the ESFA Apprenticeships services.","breadcrumb":{"@id":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#primaryimage","url":"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png","contentUrl":"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2020\/01\/esfa.png","width":3094,"height":1246,"caption":"Education & Skills Funding Agency"},{"@type":"BreadcrumbList","@id":"https:\/\/midlandsonline.co.uk\/index.php\/project\/accessibility-audit-esfa\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/midlandsonline.co.uk\/"},{"@type":"ListItem","position":2,"name":"Accessibility Audit, ESFA"}]},{"@type":"WebSite","@id":"https:\/\/midlandsonline.co.uk\/#website","url":"https:\/\/midlandsonline.co.uk\/","name":"Midlands Online","description":"Digital Agency","publisher":{"@id":"https:\/\/midlandsonline.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/midlandsonline.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/midlandsonline.co.uk\/#organization","name":"Midlands Online","url":"https:\/\/midlandsonline.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/midlandsonline.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2022\/03\/cropped-cropped-mo-2.png","contentUrl":"https:\/\/midlandsonline.co.uk\/wp-content\/uploads\/2022\/03\/cropped-cropped-mo-2.png","width":512,"height":328,"caption":"Midlands Online"},"image":{"@id":"https:\/\/midlandsonline.co.uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/midlandsonline\/","https:\/\/www.linkedin.com\/company\/86656976\/"]}]}},"_links":{"self":[{"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/project\/607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/project"}],"about":[{"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/types\/project"}],"author":[{"embeddable":true,"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":11,"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/project\/607\/revisions"}],"predecessor-version":[{"id":2239,"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/project\/607\/revisions\/2239"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/media\/1356"}],"wp:attachment":[{"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=607"}],"wp:term":[{"taxonomy":"category-portfolio","embeddable":true,"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/category-portfolio?post=607"},{"taxonomy":"tag-portfolio","embeddable":true,"href":"https:\/\/midlandsonline.co.uk\/index.php\/wp-json\/wp\/v2\/tag-portfolio?post=607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}