In today’s fast-paced world, the need for reliable, accessible, and user-friendly public transportation tools has never been more important. At Midlands Online we are proud to have partnered with the South Yorkshire Mayoral Combined Authority (SYMCA) to deliver an innovative solution that puts users first. The result of this collaboration is a web view that integrates real-time transport tools and a host of features that have revolutionised how people across the region navigate public transport.
A Smarter Way to Travel
At the core of this new web view are journey-planning tools which enable users to effortlessly plan their trips across tram, train, and bus networks. Whether you’re a daily commuter or exploring Yorkshire’s beautiful countryside, the app ensures you can find the quickest and most convenient routes with just a few taps. But it goes beyond public transport. To promote a healthy, active lifestyle, the app also allows users to choose cycling and walking options, giving people more control over their journey while contributing to environmental sustainability.
Interactive Map and Live Bus Tracking
One of the most innovative features of TSY Mobile is the Live Departures map that allows users to track bus departures in real time. Imagine standing at a bus stop, wondering if you have enough time to grab a coffee. With this feature, you can now see exactly where your bus is and how long it will take to arrive—saving you from long waits and providing peace of mind. Clickable bus stops on the Journey Planner map also make it easier to check routes and schedules, allowing users to interact with their journey in a way that feels intuitive and seamless.
A Collaboration Focused on User Experience
The success of this project is a testament to the strong partnership between Midlands Online and SYMCA. By working closely with SYMCA, particularly during the user testing phase, the app has been tailored to meet the specific needs of the South Yorkshire community. Real user feedback was integral to the development process, ensuring the app was not only functional but also usable. This close collaboration helped refine every detail, creating a user experience that truly meets the needs of diverse users, from daily commuters to occasional travellers.
Accessible for All
Midlands Online and SYMCA prioritised making TSY Mobile as inclusive as possible, ensuring it meets the rigorous Web Content Accessibility Guidelines (WCAG) 2.2 AA standards. This means that people who rely on assistive technology, such as screen readers, or those with visual, auditory, or motor impairments can easily use the app. The commitment to accessibility highlights a shared vision of making public transport available to everyone, regardless of their individual needs.
Bringing Communities Together
The impact of this app goes beyond convenience; it has brought real benefits to the communities across South Yorkshire. By making public transport easier to navigate and more reliable, the app helps residents reduce their reliance on cars, thereby promoting greener, more sustainable transport options. The inclusion of walking and cycling routes encourages users to adopt healthier, more active lifestyles, while the app’s simplicity and ease of use increases confidence in public transport—benefiting everyone from students and working professionals to seniors.
The collaboration between Midlands Online and SYMCA has resulted in a mobile app that sets a new standard for public transport technology. With its innovative journey planning tools, real-time bus tracking, interactive map and accessibility features, TSY Mobile empowers users to travel smarter and live healthier. As the people of Yorkshire embrace this technology, Midlands Online is proud to be part of a project that is making public transport more accessible, more user-friendly, and more sustainable for everyone. The future of travel in Yorkshire is here, and it’s in the palm of your hand!
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